Refund & Cancellation

Thank you for shopping with Pachmarhi Ayurveda! We strive to provide you with the best ayurvedic products to enhance your well-being. However, we understand that sometimes you may need to cancel your order or seek a refund. Please read our refund and cancellation policy carefully before placing your order.

Cancellation Policy:
You may cancel your order before it is shipped. If you wish to cancel your order, please call us on +91 8989 09 1645 or WhatsApp us or email us at support@pachmarhiayurveda.com. Our customer care specialist will assist you in canceling your order.

Refund Policy:
We do not offer any refunds once the products are sold. However, we do offer an exchange/returns policy if the products are returned in a saleable condition and in their original packaging, and are found to be faulty or damaged upon receipt.

Exchange/Returns Policy:
We accept exchanges or returns of products only if the following conditions are met:

The product must be returned within 7 days of receipt.
The product must be in a saleable condition and in its original packaging.
The product must not have been used or opened.
The product must not have been damaged or tampered with.
The product must be returned with a copy of the original invoice.
Please note that any harm caused after delivery, including but not limited to harm caused by neglect, improper use, or incorrect application, will not be covered under our Exchange/Returns Policy.

To initiate an exchange or return, please call us on +91 8989 09 1645 or WhatsApp us or email us at support@pachmarhiayurveda.com. Our customer care specialist will assist you with the exchange/return process.

We reserve the right to reject any exchange/return request that does not meet the above criteria.

We appreciate your trust in Pachmarhi Ayurveda products and are committed to providing you with the best possible service. If you have any questions or concerns, please do not hesitate to contact us at +91 8989 09 1645 or WhatsApp us or email us at support@pachmarhiayurveda.com. Our customer care specialist will be eager to assist you.